Terms of service

Terms of Service

Last updated: April 24, 2026.

Agreement

By accessing or using parispharmacy.com (the "site") or purchasing products from Paris Pharmacy, you agree to these Terms of Service (the "terms"). If you disagree with any part of these terms, do not use the site.

Who we are

Paris Pharmacy is operated by Syncta LLC, a Wyoming limited liability company doing business as Paris Pharmacy. Registered agent and principal office: Northwest Registered Agent, 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States. Our US fulfillment partner operates in Norco, California; our European correspondence office is at 13 rue Vandrezanne, 75013 Paris, France. Contact: contact@parispharmacy.com.

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to place orders. If you order on behalf of a business, you warrant that you have authority to bind that business. The site and products are not intended for customers in jurisdictions where their sale or use would violate applicable law.

Orders and pricing

• Product prices on the site are listed in United States dollars by default. If your storefront displays another currency, the final charge is processed in United States dollars unless the destination country forces local currency conversion; your bank or card issuer may apply its own conversion rate and fees.
• We reserve the right to correct pricing or inventory errors. If a product is listed at an obviously incorrect price because of a technical or human error, we may cancel the order and issue a full refund rather than fulfill at the erroneous price.
• Orders are subject to product availability. If an item becomes unavailable between order placement and fulfillment, we notify you and refund the out of stock item.
• Promotional codes and discounts are not combinable unless explicitly stated, have expiration dates, and may be revoked at our discretion if abused.
• Quantity limits may apply to prevent resale or stock depletion, disclosed at the product page or checkout.

Payment

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal. Payments are processed by Stripe, PayPal, or the relevant wallet provider. By placing an order, you authorize us to charge the payment method you provide for the full order amount, including applicable taxes, duties, and shipping.

Shipping, duties, and delivery

See our Shipping Policy for complete details. Summary: we ship worldwide DDP (Delivered Duty Paid). Your order total already includes all applicable import duties, taxes, and customs clearance fees, and you pay nothing at delivery. Orders to the United States ship in 3 to 5 business days from our US fulfillment partner in Norco, California. Orders that originate from our Paris fulfillment partner, whether destined for Europe or elsewhere internationally, ship in 5 to 10 business days.

Returns and refunds

See our Return and Refund Policy for complete details. Summary: 30 day return window for unopened products in original packaging, free United States return shipping on eligible returns, free international return shipping for damaged, defective, or incorrect product cases, and a 14 day statutory right of withdrawal for consumers in the European Union, the United Kingdom, and other jurisdictions that recognize it, in compliance with Directive 2011/83/EU.

Product information and disclaimers

We source every product directly from French pharmacy grade suppliers and verify authenticity through batch codes and supplier documentation. All products sold on our site are the French market formulation, not reformulated export versions. Color, texture, and appearance may vary slightly between batches.

Skincare and beauty products affect individuals differently. We recommend a patch test before routine use. Information provided on the site is for informational purposes only and does not constitute medical advice. Consult a dermatologist, pharmacist, or physician for concerns about your skin or health.

Expert review: some product descriptions include commentary from our consulting esthetician. That commentary is a professional opinion, not personalized medical advice.

Intellectual property

All content on this site (text, images, logos, structure, code) is owned by Syncta LLC or used with permission. Brand names, logos, and trademarks of the products we resell belong to their respective owners and are used under the first sale doctrine and equivalent international principles. You may not copy, reproduce, or redistribute our original content without written permission.

User accounts

If you create an account, you are responsible for keeping your password confidential and for all activity under your account. Notify us immediately if you suspect unauthorized access.

Prohibited conduct

You agree not to:

• Use the site for any unlawful purpose or in violation of these terms.
• Attempt to bypass security or access areas not intended for public use.
• Scrape, data mine, or use automated tools on the site without written permission.
• Resell products obtained from Paris Pharmacy commercially without our written wholesale agreement.
• Post false reviews, impersonate others, or interfere with other customers.

Limitation of liability

To the maximum extent permitted by law, Syncta LLC, its members, officers, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, including lost profits, lost data, or loss of goodwill, even if advised of the possibility. Our aggregate liability for any claim arising out of or relating to these terms or the products is limited to the greater of the amount you paid for the specific product giving rise to the claim, or 100 United States dollars. Nothing in this section limits liability for fraud, willful misconduct, or any liability that cannot lawfully be limited under mandatory consumer protection law in your country of residence.

Warranties

Products are sold as authentic and in the condition described. We do not warrant that a product will produce a specific outcome on your skin or hair; individual results vary. We pass through manufacturer warranties where they exist, without modification. Except as stated, products are provided "as is" to the maximum extent permitted by law. Nothing in this section affects statutory consumer warranties (including the EU consumer goods guarantee under Directive (EU) 2019/771) that apply mandatorily in your country of residence.

Dispute resolution

Informal resolution first: before starting any formal dispute, you agree to contact us at contact@parispharmacy.com and attempt to resolve the issue informally. Most disputes are resolved at this step.

Binding arbitration, limited scope: any dispute, claim, or controversy arising out of or relating to (a) your use of the site, (b) your payment for or purchase of products from Paris Pharmacy, or (c) the provision of products and services to you by Syncta LLC, that is not resolved informally within 30 days, shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect. The arbitration shall take place in Sheridan, Wyoming, or, at your election, by telephone or video. The arbitration shall be conducted in English. The arbitrator's decision is final and binding. Each party bears its own attorneys' fees unless the arbitrator awards otherwise under applicable law. This arbitration agreement is limited to the specific scope set out above. For California resident customers, this scope complies with California Senate Bill 82 (effective January 1, 2026), which limits consumer arbitration agreements to the use, payment, or provision of the goods or services purchased.

Class action waiver: you and we agree that each may bring claims only on an individual basis, and not as a plaintiff or class member in any class, collective, or representative proceeding, except where prohibited by applicable law.

Small claims alternative: either party may bring an individual action in a small claims court of competent jurisdiction (typically your local county court) instead of arbitration, if the claim qualifies.

EU, UK, and other consumer jurisdictions: if you are a consumer residing in the European Union, the United Kingdom, or another jurisdiction where mandatory consumer law grants you a right to bring a claim in your local courts, the arbitration provision above does not restrict that right. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles, except that mandatory consumer protection laws of your country or state of residence (including, for California residents, the CCPA as amended by the CPRA, the Song-Beverly Consumer Warranty Act, and SB 82; and for EU residents, Regulation (EC) No 593/2008, known as Rome I) continue to apply to the extent required.

Changes to these terms

We may update these terms. Material changes are posted with an updated "Last updated" date. For existing customers with an active account or a pending order, material changes are announced by email at least 14 days before taking effect. Continued use of the site after the effective date constitutes acceptance.

Entire agreement, severability, assignment

These terms, the Privacy Policy, the Shipping Policy, the Return and Refund Policy, and the Legal Notice constitute the entire agreement between you and Syncta LLC regarding the site and your purchases. If any provision is found unenforceable, the remaining provisions stay in effect. You may not assign your rights or obligations under these terms. We may assign ours in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these terms: contact@parispharmacy.com. Postal: Syncta LLC, c/o Northwest Registered Agent, 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States.